Quo (OpenPhone) vs Google Voice
Quo (formerly OpenPhone) vs Google Voice: a modern team phone or a Workspace line?
Quo is the polished startup phone app with a shared inbox and an AI receptionist on credits. Google Voice is the cheap line you already half-own. Here is what the gap buys.
7-day free trial on every plan · No per-minute charges · Competitor facts verified October 2026
Available on iOS, macOS, Windows, Web
Quo, formerly OpenPhone, and Google Voice are the two apps small teams weigh when they want a business number without hardware. Google Voice is $10-30 per user plus a Google Workspace license, local numbers only, US-only texting, no shared inbox and no integrations, but it lives inside Gmail. Quo is $28-48 per user ($19-36 billed annually) with a genuinely good shared inbox, toll-free numbers, HubSpot and Salesforce on Business, an API and MCP on every plan, and Sona, an AI receptionist now included on every plan but metered in credits after roughly ten answered calls a month. Does your team need a shared, connected phone or just a line?
ROUND BY ROUND
OpenPhone vs Google Voice, where each one wins.
Pricing
Google Voice winsGoogle Voice Starter is $10 per user plus a Workspace license from $7, about $17; Standard with an auto-attendant is $27 all-in. Quo Starter is now $28 monthly or $19 annual, and Business, the tier with IVR, recording and CRM integrations, is $39 monthly or $27 annual. Google is about $11 cheaper at entry and $12 cheaper at the IVR tier, though Quo reviewers report bills 25-45% above sticker after carrier registration and surcharges, and Google's Workspace cost only disappears if you already pay it.
Where Ody lands: Ody undercuts Quo at $19 and $33 per user (Quo is $28 and $39), with the AI receptionist included rather than metered.
Team features
OpenPhone winsQuo is built for teams: a shared inbox where several people work one number, HubSpot and Salesforce on Business plus Pipedrive, Zoho, Attio, Clio and Jobber, an API and MCP on every plan, and ring groups. Google Voice has no shared inbox, no CRM integrations and no API; Starter caps at 10 users with no auto-attendant or ring groups, which arrive on Standard. If more than one person handles the same customers, Quo is the only real option of the two.
Where Ody lands: Ody includes a shared team inbox, 43 integrations, a REST API, webhooks and MCP on every plan, with ring orders on Growth.
AI
OpenPhone winsQuo's Sona AI receptionist answers calls and is now included on every plan, with 1,000 free credits (1 call = 100 credits, so roughly ten AI-answered calls a month), then $25-199 a month in credit packs plus $0.45-1.00 per call in overage. Google Voice has no AI receptionist; its 2026 AI is Gemini note-taking after the call on Standard and Premier, English only. Metered answering beats no answering, but the credit meter is the thing to budget for.
Where Ody lands: Ody's AI receptionist is included on every plan with no credits or per-call overage.
Texting and numbers
OpenPhone winsQuo includes US and Canada texting, toll-free numbers, one number per user with extras at $5 a month, and free porting, though automated SMS costs $0.01 a segment and US carrier registration is $19.50 one time plus $1.50-3 a month. Google Voice texts US recipients only, offers no toll-free numbers, cannot port toll-free in, and charges an unlock fee to port a personal number out. For a customer-facing line, Quo's numbers and texting are simply more capable.
Where Ody lands: Ody includes per-user US and Canada texting and toll-free numbers, with 10DLC handled for $20 one time and $4 a month per texting number.
Fees and contracts
EvenBoth bill monthly or annually with no early-termination fee. Google Voice's hidden cost is the Workspace license and the lack of any annual discount. Quo's is the stack of extras: carrier registration, automated SMS per segment, extra numbers, Sona credits and taxes and surcharges at checkout, which reviewers say push real bills 25-45% above sticker. Quo also rebranded from OpenPhone in September 2025 and pivoted toward a credit-based AI CRM, which some users found unsettling. Even.
Where Ody lands: Ody bills monthly or annually, and adds taxes only, with no recovery or surcharge line items.
PRICING
What each one actually costs.
Quo (formerly OpenPhone)
Quo raised its list prices in 2026: Starter $28, Business $39 and Scale $48 per user monthly, or $19, $27 and $36 per user billed annually ($228, $324 and $432 per user per year). Sona is now included on every plan, with 1,000 free automation credits per plan and 1 AI-answered call costing 100 credits (about 10 calls); beyond that, $25-$199/mo credit packs, plus $0.45-$1.00 per-call overage. Extra numbers $5/mo; automated SMS $0.01/segment; US carrier registration $19.50 one-time + $1.50-$3/mo; taxes and telecom surcharges added at checkout.
Google Voice for Google Workspace
Team use requires a paid Google Workspace subscription (from $7/user/mo), so the realistic minimum is about $17/user/mo. No published annual discount. Standalone single-user US-only plans launched July 2026. The free personal tier is unfit for business texting under 10DLC rules.
Ody
One local number per user included; extra local numbers $5/mo each, toll-free numbers $10/mo each. Business texting needs one-time 10DLC registration ($20 setup + $4/mo per texting number, handled during onboarding). International calling is a $5/mo add-on with $5 of usage included. Plans are billed monthly or prepaid annually (annual saves up to 30%). Taxes apply; there are no per-minute charges and no AI credits.
Try for free →PRICE PER TEAM SIZE
What a team pays each month.
Monthly billing, list prices as of October 2026 for Quo and September 2026 for Google Voice, before taxes and fees. Quo Business ($39/user monthly, $27 annual) is the first Quo tier with IVR, auto recording and CRM integrations; Sona AI answering beyond its 1,000 free credits (roughly ten calls a month) adds $25-199/mo in credit packs. Google Voice Standard ($20/user) is the first tier with an auto-attendant and ring groups, plus the $7/user Google Workspace license required for team use; recording needs Premier ($30 plus Workspace). Ody Growth ($33/user monthly, $23 annual) is $6 per user below Quo Business and includes IVR, auto recording and unlimited AI answering.
SIDE BY SIDE
Feature by feature, all three.
Competitor facts from their published pricing & docs, verified October 2026. Ody facts mirror our pricing page.
| Feature | Google Voice for Google Workspace | Ody | |
|---|---|---|---|
| AI answering | |||
| AI receptionist answers calls | OpenPhoneSona, included but credit-metered (1,000 credits ≈ 10 calls/mo) | Google Voice— | OdyIncluded on every plan |
| What the AI costs | OpenPhone$25-$199/mo credit packs + per-call overage | Google VoiceNot offered | Ody$0 extra. No credits, no minute bundles |
| AI call summaries & transcripts | OpenPhoneBusiness+ | Google VoiceStandard+ (Gemini note-taking, English only) | OdyGrowth+ |
| Turn AI on/off per line & hour | OpenPhone✓ | Google Voice— | Ody✓ |
| Phone system | |||
| US & Canada calling | OpenPhone✓ | Google Voice✓ | Ody✓ |
| Business texting (SMS/MMS) | OpenPhone✓ | Google VoiceUS recipients only; reviewers report spam-filtered sends | OdyUS & Canada, 10DLC handled |
| Phone number included | OpenPhone1 per user; extras $5/mo | Google Voice1 per user | Ody1 local per user; extra local $5/mo, toll-free $10/mo |
| Toll-free numbers | OpenPhone✓ | Google Voice— | Ody✓ |
| Free number porting | OpenPhone✓ | Google VoiceYes (unlock fee on personal numbers) | Ody✓ |
| Phone menus (IVR) | OpenPhoneBusiness+ | Google VoiceStandard+ ($20) | OdyGrowth+ |
| Auto call recording | OpenPhoneBusiness+ | Google VoicePremier only ($30) | OdyGrowth+ |
| Voicemail transcription | OpenPhone✓ | Google Voice✓ | Ody✓ |
| Video meetings | OpenPhone— | Google VoiceVia Google Meet (Workspace) | Ody— |
| Hardware required | OpenPhoneNone | Google VoiceNone (browser + mobile apps) | OdyNone. Browser + iOS app |
| Team & integrations | |||
| Shared team inbox | OpenPhone✓ | Google Voice— | Ody✓ |
| CRM integrations | OpenPhoneHubSpot & Salesforce on Business+; Pipedrive, Zoho, Attio, Clio, Jobber | Google Voice— | Ody43 integrations, every plan |
| ChatGPT / Claude (MCP) | OpenPhone✓ | Google Voice— | Ody✓ |
| Developer API & webhooks | OpenPhoneEvery plan | Google Voice— | OdyEvery plan |
| Analytics & reporting | OpenPhoneBusiness+ | Google VoicePremier (BigQuery) | OdyGrowth+ |
| Commercial | |||
| Seat minimum | OpenPhoneNone | Google VoiceNone (Starter caps at 10) | OdyNone |
| Contract | OpenPhoneMonthly or annual | Google VoiceMonthly | OdyBilled monthly or annually. Change plans in-app |
| Fees above list price | OpenPhoneCarrier registration + surcharges; reviewers report bills 25-45% over sticker | Google VoiceRequires Google Workspace ($7+/user/mo) | OdyTaxes only. No recovery or E911 line items |
| Free trial | OpenPhone7 days | Google VoiceNone for Voice itself | Ody7 days, every plan, full product |
| Support | OpenPhoneEmail/chat; phone on Scale (business hours) | Google VoiceGoogle Workspace support | OdyEmail (Starter), live chat (Growth), phone + onboarding (Enterprise) |
| Self-serve setup & plan changes | OpenPhone✓ | Google Voice✓ | Ody✓ |
VERDICT BY USE CASE
Which one should you pick?
$10 on top of the Workspace bill, inside Gmail and Calendar, with good voicemail transcription and no contract. Quo's shared inbox and integrations are wasted on one light user.
A genuinely good shared inbox, HubSpot and Salesforce on Business, an API and MCP on every plan. Google Voice has no shared inbox, no CRM sync and no API.
Quo's integration catalog reaches beyond the usual two CRMs. Google Voice integrates with Google only.
Quo's Sona runs on credits after roughly ten answered calls, then $25-199 a month in packs plus per-call overage. Ody's AI receptionist is included on every plan at $19 and $33, below Quo's $28 and $39.
EVERYTHING INCLUDED
The whole phone system,
with the AI built in. One price.
Scroll through what every Ody workspace ships with: a number, calling and texting, a shared inbox, and a receptionist that never clocks out.
ChatGPT
Claude
CursorGo deeper, feature by feature.
All features →FAQ
Questions people ask before choosing.
More comparisons
Same research, same honesty, other providers.
