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MessagingBusiness texting, done right

Texting your customers
actually answer.

SMS from your business number, in a shared inbox your whole team can see. The carrier registration (10DLC) that keeps messages deliverable is handled step-by-step during onboarding.

Try Ody for free→See how it works

US & Canada messaging is included on every plan. Carrier fees: $20 one-time 10DLC setup per number, then $4/mo per messaging-enabled number.

app.ody.co/inbox
Ody shared texting inbox
Delivered · 10DLC verified
Carrier-approved sender
Shared inbox, so any teammate can pick up the thread
10DLC brand & campaign registration guided during onboarding
Texts and calls from the same number, one conversation history
US & Canada messaging on every plan

DELIVERABILITY

Deliverability is the whole game.

US carriers require 10DLC registration before a business can text. Unregistered traffic gets filtered before it ever reaches a phone. Ody walks you through brand and campaign registration during onboarding, and enables each texting number the moment your campaign is approved.

Brand & campaign registration handled for you
Numbers auto-enabled the moment carriers approve
Every message sent as a verified, compliant sender
10DLC registration
Approved
Brand registered
Your legal business identity verified with The Campaign Registry.
Campaign approved
Your messaging use-case reviewed and cleared by carriers.
Numbers enabled
Texting switched on across every number on your account.
Texting is now live on all 3 numbers.

ONE CONVERSATION

One thread per customer. Calls and texts together.

A customer’s calls, voicemails, and texts live in one conversation. Anyone on the team sees the full history before replying, so there’s no “who was handling this?” Slack thread.

1
number for calls & texts
0
context lost between reps
∞
teammates on every thread
Unified call and text thread

GET LIVE FAST

How to set it up.

1

Register during onboarding

Complete 10DLC brand and campaign registration. Ody guides every field so nothing gets rejected.

2

Enable your numbers

Once carriers approve the campaign, flip texting on for any number on your account in a click.

3

Text from any thread

Reply from any conversation and watch it land in the shared inbox for the whole team to see.

FAQ

Business texting, answered.

Why do I need 10DLC registration?

US carriers require it for business SMS. Without it, messages get filtered before they reach customers. Ody guides the registration during onboarding, field by field.

Never miss another customer.

Port your number, train your agent in minutes, and put your whole phone line on autopilot. Or keep the AI off and just run the best softphone on earth. Your call.

Try for free →Book a demo